This guide is meant as an introduction to assessment at the UNT Libraries with relevant resources for anyone interested in starting their own assessment project.
The presenters provide an overview of library assessment projects that have analyzed different types of virtual reference data to train staff, increase engagement, and improve services. Attendees will be empowered to use their data to better understand their patron needs and make changes to public services for the better.
The webinar covers writing SMART (Specific, Measurable, Achievable, Realistic, and Time-Bound) outreach goals that are tied to your institutional mission and applying various assessment techniques to evaluate if your goals are being met.
It’s easy to collect data about our libraries. It’s a lot harder to interpret the data in a way that tells a compelling story. The presenter shares exciting new data showing a statistically significant positive relationship between library instruction and student retention.
This webinar introduces key stages of effective library assessment programs and projects. Topics include: creating a library-wide assessment plan, planning small- and large-scale projects, choosing methodology, and communicating results and future actions to key stakeholders.