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RefWorks: Introduction

Learn how to use RefWorks, the reference and research manager available to all UNT students, faculty, and staff.

What is RefWorks?

RefWorks is a web-based research manager that allows you to create your own personal database of citations and documents for both academic and personal use. With new RefWorks you can:

  • Easily export references from electronic databases, the UNT library catalog, text files, websites and more into your account
  • Quickly create reference lists for papers and projects in the citation style of your choice
  • Store, read and annotate files.

RefWorks is available for all UNT students, faculty, and staff through the UNT Libraries. See the Basic RefWorks Handout below or the RefWorks video tutorials to get started with your account.

RefWorks Announcements

A. The Projects function is available in all accounts. Visit this Dec. 9 release statement to find out how to start your Projects.

B. You can now upgrade Write-N-Cite documents started in Legacy RefWorks to the New Write-N-Cite (WNC) or Reference Citation Manager (RCM). Enter New WNC or RCM and open your existing Word document. You will be guided through the the steps to update the document.

C. You can autocomplete references for sources using DOI only in the editing panel of new RefWorks.

D. All information about RefWorks is now available at the ExLibris Knowledge Center.

Have any questions about the updates? Contact your RefWorks administrator, Erin O'Toole.

New RefWorks FAQ


Q: When I create a new RefWorks account, will the references disappear from my legacy RefWorks account?

A: No. The content is copied over to your new account and you can continue to use the legacy account until sometime in 2019 if you choose.

Q: Will the content in reference fields, like Abstract and Personal Notes, migrate over to my new RefWorks account.

A: Yes, all content will be copied to the new account. The fields in the new RefWorks aren't exactly the same, so you may need to move the content around, but it won't be lost.

Q: I have files attached to my references in the legacy RefWorks. Will they migrate to my new account?

A: Yes, attached files will be copied to the new RefWorks. If you have more than one file attached to a reference, only one file will migrate and you will have to manually attach additional ones.

New vs. Legacy RefWorks

Q: I've never had a RefWorks account before. Should I start a new or legacy RefWorks account?

A: Definitely open a new RefWorks account. Version 3 has the added bonus of letting you save all of your documents in your account and giving you the ability to annotate and share the documents. Its features are very similar to Zotero and Mendeley, which allow you to manage documents as well as references.

Write-N-Cite (WNC)

Q: Will I still be able to use WNC with the new RefWorks?

A: Yes, but you will have to install a new version of WNC, which you can find in the Tools section of your account. There are still versions for both Windows and Mac.

Q: The new WNC didn't work the first time I installed it. Now what do I do?

A: Contact Erin O'Toole to walk you through the steps for uninstalling and reinstalling the new WNC.

Q: Does the new WNC work with Word Online in Office 365?

A: No, it does not. It only works with Word in Microsoft Office.


Q: What the best browsers to use with new RefWorks, especially the Save to RefWorks function?

A: RefWorks is optimized to work with Google Chrome, Mozilla Firefox, and Safari. Avoid using Internet Explorer and Microsoft Edge, which won't allow you to use all RefWorks functions.

Tips for Using RefWorks

Off-Campus Use: If you are using RefWorks somewhere other than the UNT campus, you can still use your RefWorks account. Simply enter your UNT email address and the password you created for the account.

Browsers: RefWorks works best with Google Chrome, Mozilla Firefox, and Safari. If you're having problems with RefWorks, try switching to a different browser. Avoid using Internet Explorer and Microsoft Edge.

Pop-ups: RefWorks functions with the use of some pop-ups. Be sure to turn off your pop-up blocker, or add RefWorks as an exception to the blocker.

Subject Librarian

Erin O'Toole's picture
Erin O'Toole
Willis Library, Room 155

RefWorks Resources

Find help files and technical support at the new RefWorks Support Center.

Additional Links