Examples
Questions and interactions with students and/or patrons will be entered on the Q&A transaction form. The following examples demonstrate how some frequently asked questions or common interactions can be entered into the Q&A dataset and into their respective categories.
Example Question
A patron sends a chat to ask about accessing an article that we do not have access to.
The question could be entered into the form as:
Example Consultation
A one-on-one student consultation to find resources for their Psychology paper.
The consultation could be entered into the form as:
Example Instruction Session
An instruction session for a class of 23 students.
The session could be entered into the form as:
Example Spark Tour
A Spark 3-D printing consultation and tour to a group of students.
The tour could be entered into the form as:
