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Reference Analytics Guide

Guide to using the UNT Libraries data tracking system

Introduction to Reference Analytics

Reference Analytics is the system UNT Libraries use to track interactions with patrons. This data helps us:

  • Identify trends and improve services

  • Review past transactions for training opportunities

  • Demonstrate our impact through statistics

All library employees who interact with patrons, from student assistants to librarians, are Reference Analytics users. To ensure comprehensive data, every patron transaction (except those recorded elsewhere, like book check-outs) must be recorded in Reference Analytics. A transaction is not complete until it is documented in the system.

If you do not have a Reference Analytics account, request one by emailing LibAnswers.Admins@unt.edu.

Logging In

  1. Go to LibAnswers

  2. Enter your EUID and password.

  3. Use the yellow navigation bar at the top to select Ref. Analytics.

  4. From there, you can:

More details on using these tools are available in the tabs to the left.